Main office: 023 8086 0917

About Us

The key senior members at Auckland Care Ltd bring in a wealth of experience in the Mental Health and Learning Disabilities services covering the following areas: acute admissions care, forensic care, rehabilitation care, community care, finance management and real estate, all drawn from both hospital and community settings.

This sector-experience is backed by high academic and professional training qualifications amongst the team members. It is a key objective of the team to ensure that this strong background of knowledge and expertise is disseminated for use down the company hierarchy to impact positively on work done by all carers at Auckland Care Ltd.

OUR VISION

We are a leading provider of social care services by pursuing the best possible outcomes for our service users: putting people first, listening to their views, responding to their needs and supporting service users to live a fulfilled and independent life as valued members of their communities.

OUR MISSION

To provide personalised services that will promote the best levels of independent living for our service users whilst enabling them to become respected members of the communities in which they live in.

OUR CORE VALUES

We believe that the best person to plan his or her future is that very person, with professional support and care when needed. We help our service users to fulfil their expectations and aspirations and we aspire to enable them to make their own plans and decisions regarding their life. Our core values include the following:

QUALITY

We will strive to provide the best quality of care for our service users.

ACCOUNTABILITY

We will be honest and accountable in all our operations. We will cooperate with all those who may wish to assess the quality of our services.

COMMITMENT

We will carry out our duties and responsibilities with high levels of commitment and passion to ensure the best possible outcomes for our service users. We are committed to a person-centred approach by placing the service users at the centre of all activities in order for them to be able to make their own choices about how they want to live their lives so that they can maximise their full potential in integrating with the community.

ACCESSIBILITY AND EQUALITY

We will treat all our service users with respect and dignity. No discrimination or prejudice will be tolerated in any of our homes. Auckland Care Ltd will take all steps necessary to remove any discrimination from all operations and take positive action to promote equal opportunities. We work to ensure that neither the service user nor care staff receive less favourable treatment on the grounds of disability, gender, age, race, ethnic or national origins, and sexual orientation..

CHOICE

Our service users are encouraged and supported to exercise their right to select and express their life-style preferences within reason and positive risk frameworks.

SAFETY

This is a foundation element of our service provision plans. We strive to build and sustain the highest safeguarding levels for our residents.

RESPECT AND DIGNITY

We place respect and dignity of our service users at the heart of all our work.  We must listen to the expressed preferences of our service users alongside those of their relatives and placement authorities whilst affording them the high level of dignity that they deserve at all times.

WHO ARE WE AND WHERE ARE WE

The key interfacing officer at Auckland Care Ltd is:

Shirley Baker

Service Manager
(Leadership & Management, Health and Social Care, Risk in LD)

Our Homes

Auckland House

55 St Ronan's Road,
Southsea
Portsmouth
PO4 0PP
Tel: 023 9273 9600

Crofton Lodge

21 Crofton Lane
Hill Head
Portsmouth
PO14 3LP
Tel: 01329 668366

Cwello Lodge

17 Cobbett Road,
Southampton
Hampshire
SO18 1HJ
Tel: 023 8055 9628

Seventrees

Blackfield Road,
Fawley,
Southampton
SO45 1EH
Tel: 023 8089 2671

Webber House

3 Station Road
Park Gate
Southampton
SO31 7GJ
Tel: 02380 860 917

Main office:

Auckland Care Limited Head Office, The Mill House Centre, Commercial Road, Totton, Southampton, Hampshire, SO40 3AE.
Telephone: +44 (0) 238 086 0917   Email: enquiries@aucklandcare.co.uk