The key senior members at Auckland Care Ltd bring in a wealth of experience in the Mental Health and Learning Disabilities services covering the following areas: acute admissions care, forensic care, rehabilitation care, community care, finance management and real estate, all drawn from both hospital and community settings.
This sector-experience is backed by high academic and professional training qualifications amongst the team members. It is a key objective of the team to ensure that this strong background of knowledge and expertise is disseminated for use down the company hierarchy to impact positively on work done by all carers at Auckland Care Ltd.
We are a leading provider of social care services by pursuing the best possible outcomes for our service users: putting people first, listening to their views, responding to their needs and supporting service users to live a fulfilled and independent life as valued members of their communities.
To provide personalised services that will promote the best levels of independent living for our service users whilst enabling them to become respected members of the communities in which they live in.
OUR CORE VALUES
We believe that the best person to plan his or her future is that very person, with professional support and care when needed. We help our service users to fulfil their expectations and aspirations and we aspire to enable them to make their own plans and decisions regarding their life. Our core values include the following:
We will strive to provide the best quality of care for our service users.
We will be honest and accountable in all our operations. We will cooperate with all those who may wish to assess the quality of our services.
We will carry out our duties and responsibilities with high levels of commitment and passion to ensure the best possible outcomes for our service users. We are committed to a person-centred approach by placing the service users at the centre of all activities in order for them to be able to make their own choices about how they want to live their lives so that they can maximise their full potential in integrating with the community.
ACCESSIBILITY AND EQUALITY
We will treat all our service users with respect and dignity. No discrimination or prejudice will be tolerated in any of our homes. Auckland Care Ltd will take all steps necessary to remove any discrimination from all operations and take positive action to promote equal opportunities. We work to ensure that neither the service user nor care staff receive less favourable treatment on the grounds of disability, gender, age, race, ethnic or national origins, and sexual orientation..
Our service users are encouraged and supported to exercise their right to select and express their life-style preferences within reason and positive risk frameworks.
This is a foundation element of our service provision plans. We strive to build and sustain the highest safeguarding levels for our residents.
RESPECT AND DIGNITY
We place respect and dignity of our service users at the heart of all our work. We must listen to the expressed preferences of our service users alongside those of their relatives and placement authorities whilst affording them the high level of dignity that they deserve at all times.
WHO ARE WE AND WHERE ARE WE
The key interfacing officer at Auckland Care Ltd is:
(Leadership & Management, Health and Social Care, Risk in LD)